About Us

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About Citadel security group ltd

Citadel security group ltd – Your Trusted Protection Partner in London and Across the UK

Citadel Security – Your Trusted Protection Partner in London and Across the UK

Citadel Security is a premier security guard company based in London, providing professional, reliable, and cost-effective security solutions to clients across the United Kingdom. We specialise in safeguarding businesses, individuals, events, and properties with a team of highly trained, SIA-licensed security professionals.

In today’s world, safety is a priority, and Citadel Security takes that responsibility seriously. Whether you need round-the-clock manned guarding, event security, or specialised protection for high-risk areas, our tailored solutions ensure peace of mind.

Our team combines experience, vigilance, and professionalism to provide protection that meets the highest industry standards. From corporate buildings and construction sites to events and private residences, Citadel Security is the name you can trust for dependable, 24/7 security coverage.

Our Mission and Values

Our mission is simple: to protect what matters most to you. We believe that security is more than just a service — it’s a commitment to safeguarding people, property, and reputation.

Core Values:

  • Integrity – Always acting with honesty and transparency.
  • Professionalism – Delivering security services to the highest industry standards.
  • Reliability – Providing consistent, dependable protection 24/7.
  • Adaptability – Tailoring our services to meet specific client needs.
  • Customer Focus – Prioritising client satisfaction at every step.

Our Security Services

1. Manned Guarding Services

Our manned guarding services offer a visible and highly effective deterrent against criminal activity. Our SIA-certified guards are trained to maintain a secure environment, control access points, and respond swiftly to any potential threat.

Typical Duties Include:
  • Monitoring entry and exit points.
  • Conducting security patrols.
  • Managing visitor access.
  • Incident reporting and response.
  • Providing customer assistance while maintaining vigilance.

2. Event Security

Events bring people together — but they also require specialist crowd control and risk management. Our event security teams are trained to ensure the safety of guests, staff, and performers while protecting property and equipment.

Our Event Security Includes:
  • Entry screening and ticket verification.
  • Crowd management and conflict resolution.
  • VIP and backstage protection.
  • Emergency response coordination.
  • Post-event security checks.

3. Construction Site Security

Construction sites are often targeted by thieves and vandals due to valuable materials and equipment. Our construction site security guards help prevent losses, project delays, and safety hazards.

Security Measures Include:
  • Manned guarding and mobile patrols.
  • 24/7 CCTV monitoring.
  • Access control for workers and visitors.
  • Perimeter checks and locking gates.
  • Rapid incident response.

4. Concierge and Front of House

Our concierge security combines a warm welcome with professional protection. Ideal for hotels, corporate offices, and luxury residences, this service blends hospitality with vigilant security presence.

Duties Include:
  • Greeting and assisting visitors.
  • Monitoring access points.
  • Managing deliveries and contractors.
  • Responding to emergencies.
  • Maintaining detailed visitor logs.

5. Dog Handling Services

Specially trained security dogs can provide an extra layer of protection, particularly in high-risk environments such as warehouses, events, and large outdoor spaces.

Benefits of Dog Units:
  • Highly effective deterrent to intruders.
  • Exceptional detection abilities.
  • Can cover large areas quickly.
  • Always paired with trained handlers.

6. Gatekeeper Services

Gatekeepers are the first line of defence for many premises. Our team ensures that only authorised personnel and vehicles gain access, preventing trespassing and unauthorised entry.

Typical Gatekeeper Duties:
  • Vehicle inspections.
  • ID verification.
  • Logging arrivals and departures.
  • Monitoring deliveries.
  • Maintaining secure boundaries.

7. Car Park Security

Car parks are often vulnerable to theft, vandalism, and anti-social behaviour. Our car park security services protect vehicles and ensure a safe environment for users.

Services Include:
  • Patrolling parking areas.
  • CCTV surveillance.
  • Assisting visitors.
  • Managing traffic flow.
  • Preventing loitering and unauthorised parking.

Why Choose Citadel Security?

At Citadel Security, we don’t just provide guards — we deliver complete peace of mind.

  • SIA-licensed and fully vetted staff.
  • Over a decade of industry experience.
  • 24/7 nationwide coverage.
  • Rapid deployment and flexible contracts.
  • Tailored security for every client.
  • Excellent client satisfaction rates.
  • Advanced communication systems.
  • Staff trained in first aid and fire safety.
  • Professional appearance and customer service focus.
  • Competitive pricing without compromising quality.

Industries We Serve

  • Corporate offices.
  • Retail stores and shopping centres.
  • Construction and industrial sites.
  • Hotels and hospitality venues.
  • Events, concerts, and festivals.
  • Residential complexes.
  • Warehouses and distribution centres.

Our Commitment to Excellence

We continuously train our staff to stay ahead of security threats and follow strict operational procedures. Our proactive approach ensures risks are identified and neutralised before they escalate.

With Citadel Security, you’re not just hiring a guard — you’re gaining a dedicated partner in protection.